Faq

Here to Help

Here is a list of our most frequently asked questions. If you have don’t see your question below feel free to Contact Us

  • What are your operating hours?

    Our hours vary, depending on the season. Current Waterpark hours can be found on our Park Information page. The Waterpark and the Museum are closed on Easter Sunday, Thanksgiving Day and Christmas Day.

  • Do you sell gift cards to the Museum and Waterpark?

    YES, we now offer gift cards available for purchase from our admissions counter.

  • How do we find Wings & Waves?

    Wings & Waves is located off Highway 18 east of McMinnville, across from the McMinnville airport. We are approximately one hour from downtown Portland, 40 minutes from Salem, and one hour from Lincoln City. Click here for driving directions.

  • What forms of payment do you accept?

    Wings & Waves accepts cash and all major credit cards at the park. Checks are only accepted for reserved groups and birthday parties.

  • Do you have an ATM?

    Wings & Waves does not have an ATM on site.

  • Do you have discounts?

    Yes!

    Active Military:
    Present your military I.D. when purchasing admission and receive a 10% off your total admission purchase at the waterpark. We also offer a 10% discount on all retail and café purchases!

    Group Rate:
    With an advance reservation, groups of 15+ people can receive the group admission rate of $22/person for the Waterpark. Any group of 15 must pay with one form of payment, and all the tickets must be used on the day they are purchased.   Reservations required for groups over 25, please call 503-687-3390 and we’ll be happy to assist you.

    AAA Membership:
    If you have AAA, you can receive a 10% off your total admission purchase at the waterpark. Just present your AAA card when purchasing admission at the Waterpark. We also offer a 10% discount on all retail and café purchases!

    Student Discount:
    Available to any student of any with a school ID. Receive 10% off your entry any time!

    Yamhill County Discount:
    Just for our locals! Receive 10% off with your admission with ID

    *discounts cannot be combined or used on promotion offers such as BOGO’s or Twilight rates.

  • What is the water temperature?

    Pools are set at 84 degrees, and the spa is set at 102. The interior of the park is set to 85 degrees.

  • Do I still have to pay if I don’t get in the water?

    Yes, however, guests can pay the Dry Pass if they don’t want to use the water attractions. Some chaperone allowances are made for special groups. Please note: Children under 14 years of age must be accompanied by a supervising adult while in the Waterpark. Children under ten years of age must be accompanied by a swimming adult while in the water. Swimming adults are required to pay full admission. Adults may supervise a maximum of 4 children (1:4 adult to child ratio).

  • Can we bring our food and drink into the park?

    Food, beverages, and coolers may not be brought into the park. We have a variety of food options available at our Milky Way Cafe, inside of the Waterpark. You’re also welcome to pack your picnic to enjoy in our picnic area located in our Oak Grove. Please pack a cooler to leave in your car until you’re ready to eat. Alcoholic beverages are not permitted anywhere on Museum campus grounds.

  • What is Wings & Waves lifejacket policy?

    You can bring in your lifejackets, as long as they are U.S. Coast Guard-approved. Wings & Waves also has life jackets available at no charge. Swimsuits with built-in floatation devices are not allowed on some attractions.

    For improved safety in the wave pool, Wings & Waves STRONGLY RECOMMENDS all guests under 48″ wear a lifejacket. We also recommend that parents keep their children within arms reach during all water activities. We strongly recommend all guests under 48″ or who are weak or non-swimmers wear lifejackets where appropriate.

  • What type of training do Wings & Waves lifeguards receive?

    To ensure guest safety and satisfaction, Evergreen Wings & Waves Waterpark has partnered with Jeff Ellis & Associates, a consulting firm specializing in aquatics staff training. You may see Wings & Waves lifeguards conducting drills while the Waterpark is open. If you have any questions, feel free to contact a park manager.

  • Can I leave the park and get back in?

    All guests leaving the park and planning to return later that day must be wearing their Waterpark wristband upon re-entry.

  • What can we wear on the water slides?

    Appropriate swimwear is required, and subject to park approval. Denim, cut-offs, bikini thongs, or Swimwear with exposed zippers, buckles, rivets or metal ornamentation are not permitted. For rider safety, you may carry sunglasses and water shoes down the slides, but not wear them. Wetsuits/neoprene swimsuits and swimsuits with built-in floatation devices are not allowed on body slides. Swim diapers are required for children who aren’t potty trained. Swim diapers are available for purchase.

  • Are casts and prosthetics allowed on water slides?

    Casts, as well as braces and splints, are not permitted on any water slide.  Soft elastic/fabric supports that do not contain any rigid materials are permitted on water slides.

    Prosthetic devices are permitted on waterslides given the following conditions:

    • The rider must be able to safely enter and exit the slide.  For the safety of our employees and guests, staff is instructed not to assist with guests entering or exiting the slides unless for emergency/rescue situations.
    • Riders must be able to assume the prescribed riding position.
    • The prosthetic must not pose a danger to the patron, others in the ride, the riding vehicle, or the riding surface.
    • Riders wearing prosthetic devices must cover any exposed metal with a padded material.
  • What are the height requirements for the slides?

    For the safety of our guests, certain slides have height requirements: 42 inches for all inner tube slides and 48 inches for the body slide. On the Aquaplay (play structure), the Green slide’s height requirement is 36 inches, and the Orange and Yellow slides are 40 inches.

  • Are there weight restrictions for the slides?

    The weight restriction is 300 lbs or less for body slides (Mach 1 and all three slides on the Aquaplay play structure). The weight restriction is 400 lbs or less for the inner tube slides (Nose Dive, Sonic Boom, and Tail Spin). The small toddler slides on our spray deck do not have a weight restriction but do have age restrictions of 2-4 years old for the planes and 4-8 years old for the shuttle.

  • How much does it cost to rent a locker?

    Lockers range from $5-7 depending on the size: $5 for small, $6 for medium and $7 for large-sized lockers. Our lockers provide you with all-day, unlimited access to your belongings.

  • Can I wear water shoes or sandals on the attractions?

    You can wear water shoes or sandals to walk around the park, but for your safety, you will be asked to hold them in your hand when you go down the slides. Water shoes or sandals can catch on the slide on your way down, causing possible injury.

  • Is there a tube rental fee?

    All tubes required for the water slides are free of charge.

  • Is there a fee to park?

    All Wings & Waves parking is free of charge.

  • Do you provide towels?

    Wings & Waves does not provide towels. However, they are available for purchase in the gift shop if you happen to forget yours.

  • Can I bring my dog?

    With the exception of service animals, no pets are allowed in the Waterpark. For your pet’s safety, please don’t leave them in your vehicle, RV, or tied up on Evergreen property.

  • Does Wings & Waves have a Lost & Found?

    Yes, however, due to the volume of unclaimed items Wings & Waves only keeps items for six days.  After seven days, all unclaimed items are discarded.  If you believe you have may have lost an item, please contact the Safety Office at 503-687-2464.

  • Is the Waterpark wheelchair accessible?

    Wings & Waves Waterpark meets all ADA guidelines. The wave pool area is wheelchair accessible. The leisure pool is accessible via a mechanical hoist. The spa is accessible via a transfer platform. Waterslide access requires guests to utilize stairs. Waterpark wheelchairs are for emergency use only. An elevator is located in the Waterpark for access to the Café and second floor. All bathrooms and locker rooms are wheelchair accessible. Please note the Waterpark is wet and may be slippery. Please use caution while in the Waterpark.

    The Waterpark offers several fun, interactive and educational activities and exhibits. The H2O Hands-On Science Center, “Life Needs Water,” provides 20 exhibits where guests can learn how to create water pressure, sail a ship or explore an interactive submarine. These activities are hands-on, for guests with vision loss. There are also educational, informative signs at the exhibits for those who are deaf.

    Trained and certified lifeguards are staffed in the Waterpark at all times. U.S. Coast Guard-approved life jackets are available for guest use.

    For questions about these or any additional accommodation issues, please contact Evergreen Aviation & Space Museum staff at 503-434-4185.